Thinking

Training leaders today are being bombarded with information about new strategies, approaches and technologies that can help improve employee and organization performance. Depending on the organization and the background of the leader, he or she may be excited about different trends. This video highlights what’s inspiring those responsible for training in leading organizations.

This year, we asked the learning and development leaders we interviewed for our blog about the qualities they look for when selecting a vendor. Regardless of the type of vendor they were looking for, we found organizations want to hire companies and consultants that will be their partner, understand their mission and help them accomplish their goals.

With more than 260 stores across the U.S., Guitar Center is one of the world’s largest retailer of musical instruments and equipment. The company also has a Music & Arts division with over 120 stores specializing in band & orchestral instruments for schools and students. As Director of Professional Development, Dr. Kristal Walker is responsible for learning and development enterprise-wide.

PSECU is one of the largest credit unions in Pennsylvania serving more than 400,000 members. With very few physical locations, almost all member transactions occur through technology. As PSECU’s relatively new leader of learning and development, Jeff Fetterman believes in investing in relevant training that builds applicable skills that make employees more engaged and valuable.