News & Thinking

At CVS Health, they put their whole heart into serving their customers and that service begins with their commitment to learning and development. CVS Health’s Senior Manager, Enterprise Learning and Development Loren Sanders explains how good training drives employee and customer loyalty and retail performance.

In order to help customers make good buying decisions, Best Buy Canada advisers need to be well trained on the products that they sell. In this Powered by Learning episode, Marjorie Van Roon, Senior Manager, Learning and Development at Best Buy Canada, talks to us about how the right training can drive retail performance.

Adaptive Learning benefits both the learner and an organization's bottom line. In this episode of Powered by Learning, Craig Joiner, Senior Vice President, Brand Experience at Fulcrum Labs dispels some myths about Adaptive Learning and explains how organizations can put it to work to achieve their goals.

At The Cincinnati Insurance Company, they're taking training to a new level by using just-in-time learning, Augmented Reality (AR), and Virtual Reality (VR) to help team members be more confident on the job and more efficient in their work. In this Powered by Learning podcast episode, Tricia Inderhees, Learning and Development Consultant Manager of Cincinnati Insurance shares the best way to create innovative learning programs that get results.

Providence is a large, West Coast, health system with more than 120,000 employees that need training. In this Powered by Learning podcast, Darci Hall, chief learning officer, and Johnny Hamilton, senior design and innovation consultant, talk to us about innovative ways to upskill current employees to stay relevant in current positions while building competencies for future opportunities.

Video and animation can foster a deeper level of engagement with your learners. But how do you shape strategic videos that inform, inspire, and reinforce learning objectives? d'Vinci Client Solutions Consultant Angeline Evans shares her expertise on using video to engage learners in this episode of Powered by Learning.

By building learning relationships and alliances, IBM has increased its impact on its partners and customers. In this Powered by Learning podcast episode, Sonia Malik, the Learning Alliances Manager and Strategist at IBM, explains how learning relationships can benefit the company and a targeted learner community.

In this Powered by Learning podcast, Dr. Keith Mann, Vice President, Continuing Certification at The American Board of Pediatrics, shares what’s involved in certifying medical professionals and what L&D professionals can learn from it. You'll find out how providing maintenance of certification activities to pediatricians delivers meaningful and sustainable change in healthcare.

From launching a new brand identity to navigating the pandemic, hear how the Rite Aid Corporation stepped up to the challenge to educate team members across the country. Learning and Talent Development Director Emily Steinkamp shares how successful training helped empower more than 50,000 employees at close to 2500 stores to better serve its customers.

At Capital Blue Cross, a leading health insurance provider in Pennsylvania, sales training is much like sales – fast-paced and relevant. In this episode of Powered by Learning, Capital Blue Cross Senior Talent Management Consultant Ryan Sweeney shares his organization’s secrets for successful sales training.