News & Thinking

The place for news, insights, and our podcast – all Powered by Learning.

Woman with headphones working on laptop with coffee and open book
January 21, 2021 | Podcast

Create a Learning Journey with LXD

Learning Experience Design (LXD) is a shift in thinking that is learner-focused and helps you ensure that your learning solution is on strategy. In this episode of Powered by Learning, d'Vinci Senior eLearning Specialist Jenica Jones and I talk about the principles of LXD and how organizations can implement them to achieve powerful results.

Listen Now 21 min.
A dozen assorted donuts.
January 12, 2021 | Podcast

Delivering Excellent Customer Service through Training

The key to customer retention at international franchise chain Duck Donuts is more than simply providing a delicious product. It’s about baking in extraordinary customer service with every transaction. Director of Operations and Training Marissa Heath explains how team member training leads to memorable, award-winning customer service and employee retention.

Listen Now 27 min.
Photo of Turkey Hill Dairy Ice Cream
December 7, 2020 | Podcast

Developing a Talent and Learning Culture

At Turkey Hill Dairy, talent development is a key ingredient to creating a high-performing organization. In this Powered by Learning podcast episode, Grayce Langheine, Manager, Talent Management & Culture Development, Turkey Hill Dairy, shares how she and her team help inspire close to 1,000 workers every day.

Listen Now 26 min.
Megan Garret from D&H shares advice on building a new learning department
October 14, 2020 | Podcast

Establishing a New Learning Function

Megan Garrett, the Director of Learning and Development at D&H Distributing, talks about she’s establishing an L&D function in an organization that didn’t previously have one. With support from leadership, Megan is developing a department from the ground up at this $4 billion dollar privately-held company. Learn how to gain internal support for your learning initiatives and training programs in this Powered by Learning podcast episode.

Listen Now 30 min.
Photo Employees Working Together in an office
October 1, 2020 | Podcast

Developing Training with Diversity and Inclusion In Mind

Training plays an important role in supporting diversity and inclusion efforts at organizations. But, how do we authentically represent diverse audiences and create meaningful training that resonates with the target audience? In this episode of Powered by Learning, we talk with Tiffany McLean, the learning and development manager at General RV Center, who develops learning strategy for more than 1,500 employees in six states and 12 locations. Ms.

Listen Now 20 min.
Photo of a Restaurant Brand menu and cashier
September 21, 2020 | Podcast

Uniting Marketing and Training for a New Product Launch

Launching a new product requires collaboration, strategy and cooperation from team members across an organization. In this episode of Powered by Learning, Learning Solutions Director Jenny Fedullo and Host Susan Cort talk to Judi Bader of Inspire Brands, to learn how training is at the center of any successful product launch.

Listen Now 19 min.
photo of 4 people working together on laptops in an office in front for a whiteboard
September 1, 2020 | Podcast

Understanding Generations to Create Effective Training

In this episode of Powered by Learning, award-winning Certified Master Trainer and Speaker Amber Aziza talks to d’Vinci’s Angeline Evans and host Susan Cort about training across the generations. You’ll hear how to make sure your training is hitting the mark with all of your team members – regardless of their age and experience.

Listen Now 34 min.
Row of students working on computers
July 17, 2020 | Podcast

Using Training and Technology to Increase Productivity

Technology and systems are critical to running efficient operations at a large company. d’Vinci CEO Luke Kempski talks to Lisa Browning, Manager, Learning & Development Systems at The Hershey Company as she prepares training for an enterprise rollout of SAP S/4HANA . Lisa describes how systems training makes employees more productive across the organization and improves the bottom line.

Listen Now 26 min.
female working in an office in front of a laptop writing on a note pad
June 22, 2020 | Podcast

From Instructional Design (ID) to Learning Experience Design (LXD)

As the learning industry evolves, so has the role of the instructional designer. Listen to renowned learning experience designer, author and coach Connie Malamed as she discusses the shift from Instructional Design to Learning Experience Design and the value it brings to the learner.

Create a learning journey with LXD. Contact us for a free one-hour LXD consultation.

Listen Now 33 min.
photo of a male worker having a virtual meeting with multiple workers on a laptop
June 8, 2020 | Podcast

Best Practices for Virtual Training Events

In this episode, learn from Dr. Janet Lockhart-Jones, a Leadership Strategist, Speaker, Executive Coach, and Corporate Trainer, as she shares best practices for creating successful virtual training events. Dr. Lockhart-Jones offers the dos and don’ts for hosting your next VILT session with Powered by Learning Host Susan Cort and co-host Jenny Fedullo.

Listen Now 41 min.

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