Thinking

I recently presented “Level Set and Level Up: A Learner-Centric Approach to Training in a Virtual Environment,” with Constellation Brands’ Director of Learning & Development Maggie Romanovich at the Training Industry Conference & Expo. In our session, we provided practical techniques for allowing learners to customize their own training experience to increase their personal investment in their learning journey. To do this, we examined a case study of training Constellation Brands’ sales audience using a learner-centric, multifaceted approach.

Whether it is protecting the environment, regulating an industry, distributing benefits or preventing fraud, government agencies need cooperation and compliance from an educated public to be effective. Accomplishing this education is often challenging due to the schedules and geographic location of the people the agency is trying to reach.

Organizations frequently need to train and certify external target audiences in a specific subject matter area. They need to deliver a custom eLearning experience, an on-line assessment and a certificate of completion, usually for compliance purposes. In many cases, these organizations and their targeted learners do not have a common learning platform established to deliver and track eLearning.