News & Thinking

From launching a new brand identity to navigating the pandemic, hear how the Rite Aid Corporation stepped up to the challenge to educate team members across the country. Learning and Talent Development Director Emily Steinkamp shares how successful training helped empower more than 50,000 employees at close to 2500 stores to better serve its customers.

At Capital Blue Cross, a leading health insurance provider in Pennsylvania, sales training is much like sales – fast-paced and relevant. In this episode of Powered by Learning, Capital Blue Cross Senior Talent Management Consultant Ryan Sweeney shares his organization’s secrets for successful sales training.

Learning Experience Design (LXD) is a shift in thinking that is learner-focused and helps you ensure that your learning solution is on strategy. In this episode of Powered by Learning, d'Vinci Senior eLearning Specialist Jenica Jones and I talk about the principles of LXD and how organizations can implement them to achieve powerful results.

The key to customer retention at international franchise chain Duck Donuts is more than simply providing a delicious product. It’s about baking in extraordinary customer service with every transaction. Director of Operations and Training Marissa Heath explains how team member training leads to memorable, award-winning customer service and employee retention.

At Turkey Hill Dairy, talent development is a key ingredient to creating a high-performing organization. In this Powered by Learning podcast episode, Grayce Langheine, Manager, Talent Management & Culture Development, Turkey Hill Dairy, shares how she and her team help inspire close to 1,000 workers every day.

Megan Garrett, the Director of Learning and Development at D&H Distributing, talks about she’s establishing an L&D function in an organization that didn’t previously have one. With support from leadership, Megan is developing a department from the ground up at this $4 billion dollar privately-held company. Learn how to gain internal support for your learning initiatives and training programs in this Powered by Learning podcast episode.

Training plays an important role in supporting diversity and inclusion efforts at organizations. But, how do we authentically represent diverse audiences and create meaningful training that resonates with the target audience? In this episode of Powered by Learning, we talk with Tiffany McLean, the learning and development manager at General RV Center, who develops learning strategy for more than 1,500 employees in six states and 12 locations. Ms.

Launching a new product requires collaboration, strategy and cooperation from team members across an organization. In this episode of Powered by Learning, Learning Solutions Director Jenny Fedullo and Host Susan Cort talk to Judi Bader of Inspire Brands, to learn how training is at the center of any successful product launch.

In this episode of Powered by Learning, award-winning Certified Master Trainer and Speaker Amber Aziza talks to d’Vinci’s Angeline Evans and host Susan Cort about training across the generations. You’ll hear how to make sure your training is hitting the mark with all of your team members – regardless of their age and experience.

Technology and systems are critical to running efficient operations at a large company. d’Vinci CEO Luke Kempski talks to Lisa Browning, Manager, Learning & Development Systems at The Hershey Company as she prepares training for an enterprise rollout of SAP S/4HANA . Lisa describes how systems training makes employees more productive across the organization and improves the bottom line.