Customer education is increasingly important in the sales value chain and customer experience. In this podcast, Daniel Quick, VP of Learning Strategies at Thought Industries, discusses how educating customers can provide your organization with a competitive advantage. Thought Industries is the world’s leading B2B customer education and extended enterprise platform vendor.
The connection between the customer and training is impacting sales and shaping how companies do business. Thought Industries VP of Learning Strategies Daniel Quick provides insight on the evolution of customer training and how it is being used to engage prospective and existing customers.
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